Terms & conditions

RETURNS & REFUNDS

SPANK industries allows for exchanges and refunds of any product purchased through this site within 30 days of purchase, products must be in unused and uninstalled condition in order to return the product. After the 30 days are up SPANK is unable to return or exchange the product. Returns can only be accepted by obtaining a ra# before sending the product back. You can obtain an ra# by emailing info@spank-ind.com our return address for sales in the Americas is:

The Gravity Cartel,
12200 NE 60th Way,
Suite 106-A Vancouver,
WA 98682

For international sales, please contact info@spank-ind.com for return shipping directions

WARRANTIES

SPANK industries offers a 1 year limited warranty on material or manufacturer’s defects on all its products. Wear and tear or crash damage are not considered under warranty. Parts will need to be sent back to spank for warranty evaluation; if damage is caused by an accident, then SPANK will consider a crash replacement on that product. If you feel like you have a warranty issue please contact us at info@spank-ind.com

PRIVACY POLICY

We respect the privacy of our customers. We do not sell any of the information we collect from orders to any 3rd parties. Information is collected solely for the use of shipping parts that you order. We always use the highest SSL industry-standard encryption technology when transferring and receiving consumer data. We don’t store credit card numbers on our server and we have strict protocols in place at our headquarters to protect your sensitive information. E-mails collected are used by us in periodic newsletters and promotions and you can opt out of these at any time. If you have any questions about our privacy policy please contact us at info@spank-ind.com

TERMS & CONDITIONS

By using this site, you agree to the terms and conditions of the above privacy policy and our returns & refunds policy. If for any reason you do not agree with this policy, please do not use this site. Our privacy policy and returns and refunds policy may change from time to time, we will post the policy changes on our website.